Terms of Service Agreement
Last Updated: 22 December 2025
1. Acceptance of Terms
Welcome to wellhello ("Platform," "Service," "we," "us," or "our"). By accessing or using the website located at we-llhello.com and any associated services, features, content, or applications, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and wellhello.
If you do not agree to all of these Terms, you must not access or use the Platform. Your continued use of the Service following the posting of any changes to these Terms constitutes your acceptance of those changes. We reserve the right to modify these Terms at any time, as described in Section 9.
2. Description of Services
wellhello provides an online platform designed for adults to connect, communicate, and potentially form personal relationships. Our Services include, but are not limited to:
- Creating and managing user profiles.
- Browsing profiles of other members.
- Communication tools such as messaging and chat features.
- Matching algorithms and discovery features.
- Access to community guidelines and safety resources.
We may add, modify, or discontinue any aspect of the Services at our sole discretion without prior notice. We do not guarantee the availability of any specific feature or the Platform as a whole.
3. User Responsibilities
Eligibility: You must be at least 18 years of age to use the Service. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all its terms.
Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Acceptable Use: You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service to harass, abuse, threaten, or harm another person.
- Post, upload, or transmit any content that is illegal, defamatory, obscene, or infringes on any third-party rights.
- Impersonate any person or entity or falsely state your affiliation.
- Use automated scripts, bots, scrapers, or other unauthorized means to access the Service.
- Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems.
- Engage in any activity that interferes with or disrupts the Service or its servers.
Violation of these rules may result in immediate termination of your account and access to the Service.
4. Intellectual Property
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by wellhello, its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Trademarks: The wellhello name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of wellhello or its affiliates. You must not use such marks without our prior written permission.
Your Content: By posting, uploading, or submitting any content to the Platform, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, and display such content in connection with the Service. You represent that you own or have the necessary rights to grant this license.
5. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall wellhello, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service.
- Any conduct or content of any third party on the Service.
- Any content obtained from the Service.
- Unauthorized access, use, or alteration of your transmissions or content.
Our total cumulative liability to you for all claims arising from or related to the Service shall not exceed the amount you have paid to us, if any, in the twelve (12) months preceding the event giving rise to the liability, or one hundred US dollars (USD $100), whichever is greater.
6. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WELLHELLO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Service. You rely on the Service and any content at your own risk.
We are not responsible for the conduct, whether online or offline, of any user of the Service. We do not guarantee the accuracy of profiles or user-provided content.
7. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You may terminate your account at any time by contacting us or using the account deletion tools within the Service.
8. Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
You agree that any legal action or proceeding arising from or relating to these Terms or your use of the Service shall be brought exclusively in the courts located in London, United Kingdom, and you hereby consent to the personal jurisdiction of such courts.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Subject: Terms of Service Inquiry
For general inquiries, please visit our Contact section on the main page.
Please also review our Privacy Policy which describes how we collect, use, and share your personal information.
11. General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and wellhello regarding the Service and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
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